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IRS prepaid debit card stimulus check information

Did you receive your stimulus check via debit card? Are you still waiting for your stimulus? See the current IRS updates below.

The prepaid debit card was one of the odder, more confusing twists of the rollout of stimulus money – or Economic Impact Payments – during the coronavirus relief effort. Many people had never heard that the IRS was sending prepaid debit cards to some; the IRS made note online at IRS.gov on May 20 of the debit cards issued by MetaBank. 

The latest updates from the IRS that could help many people who have still not received money or lost it. The IRS continues to regularly update its FAQ under “Get My Payment” to address some areas of confusion.

What if I threw away a stimulus card?

The IRS said you don’t need to know the number on that card to request a replacement. You can call 800-240-8100 (select option 2 from the main menu). Once you get that card, it’s possible to transfer it to a bank account if you want. The new limit for electronic transfers to your bank account is $2,500 per transaction – up from a previously announced $1,000. See EIPcard.com to review the process. Transfers should post to your bank account in one to two business days.

Also, the IRS “Get My Payment” site warns at the top: “If the Get My Payment application says you’re receiving a check, your payment may come as a debit card. Debit card payments come in a plain envelope from ‘Money Network Cardholder Services.’ ”  About 4 million people who don’t have direct deposit information on file with the IRS are expected to see their Economic Impact Payments on prepaid debit cards. The cards first began hitting mailboxes in late May.  

Payment went to a closed bank account:  

The IRS has to mail a payment to the address it has on file for you, if the bank rejected the deposit. If an account is closed or was invalid, the bank will reject the deposit. “Typically, once the payment is mailed, it will take up to 14 days to receive the payment, standard mailing time,”. If your address changed, you may need to go through the process of changing it on file with the IRS. One way to do so is by filing Form 8822, Change of Address. 

According to the IRS, if Get My Payment shows your payment was issued but you have not received it, you may need to try to trace the payment. But you shouldn’t jump to track it too soon.  You should not try to trace it unless it has been more than five days since the scheduled direct deposit date. Or if you were expecting a check, you’d need to wait more than four weeks. Or wait six weeks if you have a forwarding address on file with the local post office. Or wait nine weeks from that scheduled date if you have a foreign address. To trace your payment, call the IRS at 800-919-9835 or you may submit Form 3911. Granted, if you call, expect a long wait time. 

If the check wasn’t cashed, the IRS said, you’ll receive a replacement check once the original check is canceled. (Note: If you find the original check and receive a replacement, you must return the original as soon as possible.)

If the refund check was cashed, the Bureau of the Fiscal Service will provide you with a claim package that includes a copy of the cashed check. The bureau will review your claim and the signature on the canceled check before determining whether they can issue you a replacement check.

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