If you still have questions about your stimulus check, you might actually be able to talk to an IRS representative now. The tax agency announced that it’s starting to add 3,500 telephone representatives to answer some of the most common questions about stimulus payments. However, telephone assistance and other services will remain limited as the IRS continues to deal with staff shortages due to the COVID-19 pandemic. (They plan to bring back additional representatives as state and local government advisories permit.)
To get talk with an IRS representative, call the economic impact payment information line at 800-919-9835. You’ll have to work your way through a series of automated messages, but the IRS says that people who need additional assistance at the conclusion of the messages will have the option of talking to a phone representative.
Check the IRS “Get My Payment” Portal First
Before calling the IRS, you should first use the “Get My Payment” portal at irs.gov/coronavirus/get-my-payment to check the status of your payment. The portal is frequently updated as the IRS continues to process the remaining payments for delivery.
If you’re eligible for a stimulus payment, but you aren’t required to file a tax return, the IRS has another online tool for non-filers where you can register for a payment. That tool can be found at irs.gov/coronavirus/non-filers-enter-payment-info-here.